Inspection Modules

After the application is accepted and the offer turns into a service contract, technical expert(s) will be assigned by EUTEST to perform the service. Technical file/documentation review, product/model product examinations, test and inspection activities will be carried out in accordance with the inspection planning. As a result of these activities, the results of the examination, test and inspection and the nonconformities and deficiencies detected if any, will be reported. Nonconformities and deficiencies must be completed within 6 months by customers. Certification decision will be made after the elimination of nonconformities and deficiencies, if any.

If there will be outsourcing in the certification process, it will be defined in the contract.

All decisions made by technical expert(s) are advisory. Final decision will be  given by Person/committee, etc. who are independent of the evaluation process and authorized by EUTEST.

As a result of the non-conformities specified in the report, it may be necessary to not certify the product, perform a follow-up audit or cancel the existing certificate. The customer will be notified about such nonconformities and necessary explanations by EUTEST.

If the product(s) do not meet the relevant requirements, EUTEST may refuse to issue the certificate and will report its details.

Quality Modules

The audit is carried out in two stages. Pre-audit is the first stage. The quality documentation and technical documents sent by the customer are examined. After the completion of nonconformities and deficiencies, the second stage, certification audit is performed. As a result of these activities, inspection, examination, test results and any nonconformities and deficiencies detected will be reported. Nonconformities and deficiencies must be completed within 4 months by customers.

A follow-up audit may be requested in order to verify the nonconformities identified in the second stage audit. Follow-up audit requested when the firm's objective evidence of the removal nonconformities is not possible to submit by documents, photographs, etc, in cases such as the need to support the firm's competence with new evidence, verification of the suitability of the pending scope, etc. A follow-up audit is scheduled after the evidence that nonconformities have been corrected is presented in writing. The follow-up audit should be done within the 4 month period allowed for all non-conformances to be corrected. Certification decision will be made after the elimination of nonconformities and deficiencies, if any.

All decisions made by technical expert(s) are advisory. Final decision will be  given by Person/committee, etc. who are independent of the evaluation process and authorized by EUTEST.

As a result of the non-conformities specified in the report, it may be necessary to not certify the product, perform a follow-up audit or cancel the existing certificate. The customer will be notified about such nonconformities and necessary explanations by EUTEST.

If the product(s) do not meet the relevant requirements, EUTEST may refuse to issue dcertificate. Details of this will be reported.

Suspension, withdrawal, cancellation of documents

EUTEST reserves the right to suspend, withdraw, cancel, expand and reduce scope of the certificate at any time during the certification period. In general, the suspension, withdrawal, cancellation of the certificate occurs in the following cases. But it is not limited to these.

  • It is determined that the product for which the certificate is given does not meet the conditions that form the basis for the granting of the certificate,
  • If it is determined that the product for which the certificate is given does not meet the conditions that form the basis for the granting of the certificate,
  • If it is determined that it is not within the scope of the conditions or it has been misclassified within the scope of the relevant regulation,
  • There are non-conformities detected during the audit and inspection activities and not resolved within the specified period,
  • Failure to informing EUTEST of significant changes in the organization of the establishment.
  • The organization does not allow surveillance, unannounced audits or recertification audits to be conducted as often as necessary,
  • Persistent and severe failure of the organization's certificated management system to meet certification requirements,
  • Not performing the activities required by the changes affecting the certification, not allowing EUTEST to verify them,
  • Failure to comply with certification rules and/or contract terms, failure to pay document fees,
  • The organization makes a written request based on justified reasons,

In case of suspension, withdrawal and/or cancellation of the certificate, the original certificate is requested from the customer and a report about this is prepared. The report is forwarded to the customer and/or the relevant authorities. In cases where the product does not meet the safety requirements and the certificate or logo is used inappropriately, corrective action is requested for the products placed on the market with the notified body identification number of EUTEST and the products that have not yet been placed on the market, according to the effect of the nonconformity, within the scope of the certificate  given. Corrective actions may include the following. But it is not limited to these.

  • If logos are printed on products and models out of the scope of certification, changing the label,
  • Preventing the placing on the market of products in warehouses
  • Making the products confirm with requirement
  • Retrieval of products placed on the market, informing customers and sellers,

From the date of suspension, withdrawal, cancellation of the certificate, the product can not be placed on the market with the EUTEST Notified Body identification number and based on the certificate issued by EUTEST. The customer agrees to take corrective actions requested by EUTEST and/or official authorities.

The document loses its validity in the following cases:

  • If bankruptcy proceedings have started against the owner of the certificate or if his commercial activities have stopped for any reason,
  • If Regulations, standards, technical rules, etc. conditions have changed which form the basis for the issuance of the document.
  • If the validity date of the document has been completed,

Re-certification processes should be started for the document that has lost its validity.

Suspended, withdrawn or canceled certification information is reported to the  T.C. Ministry of Industry and Technology and other Notified Bodies, and shared on the EUTEST web page.

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To build the best cleaning foundations and ensure the continuity of our brand by performing the services we offer independently and healthily with quality and product/service safety data, and to participate in customer satisfaction with third-party inspection, audit and certification services.

To review our quality policy more generally, please visit our Quality Policy.

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